Professional Consultation & Solution Customization
Expert Team Support:Our product specialists provide professional guidance on product selection and configuration.
Personalized Solutions: We tailor surgical tray combinations to your specific procedural requirements, budget, and preferences.
New Project/Technology Support:We assist in evaluating and implementing surgical tray configurations for emerging surgical technologies.
Quality & Compliance Support
Quality Assurance:Strict adherence to ISO 13485 medical device quality management standards ensures product safety and efficacy.
Regulatory Certification:All products comply with target market regulations (e.g., China NMPA, US FDA, EU CE Mark). Comprehensive certification documentation is available upon request.
Bid Support:Provision of technical documentation, product samples, and training services for tendering processes.
Traceability:Robust batch traceability systems enable rapid identification and resolution of product quality issues.
Regulatory Updates:Timely notifications on regulatory changes impacting product compliance.
Customer Service
Multi-Channel Support:Accessible via dedicated hotline, live chat, email, and assigned account managers.
Expert Query Resolution:Professionally trained teams efficiently address product inquiries, order status, and logistics updates.
Complaint & Feedback Management:Structured processes ensure prompt response and effective resolution of issues.
Customer Satisfaction Monitoring:Systematic feedback collection drives continuous service improvement.
Product Usage & Technical Support
Product Information: Detailed catalogs, specifications, instructions for use (IFU), and indications available on our website.
Operational Guidance & Training: On-site or virtual training sessions provided upon request.
Technical Consultation:Expert troubleshooting for product-related technical queries during usage.
YingTai(Suzhou) Medical Technology Co.,Ltd.
WhatsApp：+86-13816202337
Tel：+86-18051839886/13816202337
Email：PaulCheng@yintaimed.com
Factory Address: No.390,Yongjin RD,Miaoqiao,Zhangjiagang 215600,Jiangsu,China
Office Address: 3E,461 Hongcao RD ,Shanghai 200233,China
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You can consult us at any time if you have any questions. You can email or call us at any time, and we will reply to you as soon as we receive your information.
